Shipping & Returns
Orders shipped within Hong Kong, China and Macau are done by SF Express within one business day of ordering, and are fully insured.
Orders are shipped internationally within one business day of ordering by HK SpeedPost, FedEx, DHL or UPS, fully insured and tracked.
Please note that we are legally required to declare the full retail price on shipments and that items may be liable for importation taxes and fees upon arrival for some countries. All fees related to importation are the responsibility of the buyer.
Items may be returned within 7 days of receipt for exchange or store credit. In order to process a return, please contact us to make arrangements, and note that shipping charges will be deducted from store credit if items are not exchanged.
Please ensure that your order is correct before confirming, as cancellation or changes can only be done within one hour of placing the order, as long as fulfilment and shipping has not already taken place.
All payments are processed via PayPal or Stripe. Unfortunately we cannot accommodate cash, bank transfers or cheque payments.